An affiliate of the Society for Human Resource Management
Sioux City, Iowa
Topic: Dealing with the Difficult Personality Types
By the end of this session, participants will be able to:
•explore the reality of disagreements and conflict in the workplace
•determine at least three success strategies to help you skillfully deal with situations involving difficult types of people
Speaker: Rebbel Henningfeld has been with WITCC for over 7 years developing and delivering business and professional skills training for our local business partners. She has over 25 years previous experience managing the front-line sales and service operation as well as the Learning & Development organization in the contact center industry.
Siouxland SHRM (Chapter #0211) is a 501(c)6 non-profit organization. PO Box 364, Sioux City, Iowa 51102